Silk Blanket

Here's what to do in case you've changed your mind about your purchase, or if you’re dissatisfied with a product. Having a straightforward refund or exchange policy is our way to let you know that you can buy with confidence.

Please CONTACT US to tell us about the issue, letting us know if you would like an exchange or refund, then leave the rest to us. We'll organise collection OR send a mailing box, with free return label, for a swift and easy return.

At Boutique Sleeps, we strive to ensure that your orders are promptly delivered to you. Our shipping methods are designed to guarantee the safe and secure delivery of our luxury products. We take great care in packaging your items to preserve their quality and elegance throughout the shipping process. Shipping costs will be clearly communicated at the time of your purchase, providing you with transparent information to make an informed decision.
 
Our commitment to your satisfaction extends to our return and exchange policy. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward refund or exchange process. We aim to build trust and confidence with our customers, ensuring that you can shop with peace of mind

PRODUCT CARE

Silk is an exquisite natural fibre that deserves the utmost care to maintain its luxurious feel and longevity. To ensure your silk-filled duvets and pillows remain in pristine condition, always protect them with a removable, washable cover. When properly covered, your silk bedding will rarely need cleaning. Unlike traditional bedding, Boutique Sleeps' silk-filled duvets are naturally resistant to dust mites, and thanks to silk's breathability, you’ll perspire less, further reducing the need for frequent cleaning.

To keep your silk duvet in peak condition, we recommend airing it outdoors once or twice a year during warm weather. Always refer to the care label for specific instructions.

Care Recommendations:

• Spot Cleaning: Use a specialised stain remover for silk.
• Professional Laundering: If necessary, have your duvet professionally laundered at a low temperature (no higher than 30°C).
• Detergent: We recommend using Liquid Silk Wash or a mild detergent formulated for silk and delicates.
• Drying: Air drying is preferred. If necessary, use a tumble dryer on a cool, low-temperature cycle.

SILK BLANKETS SHOULD BE DRYCLEANED ONLY

Membership Benefits: Boutique Sleeps Membership includes an exclusive care package. Annual professional laundering of your duvets and pillows, ensuring they remain well-maintained with minimal effort; simply bag up the items and let us know when you’re ready for them to be collected. Plus, with our 10-year repair or replace guarantee, you can sleep soundly knowing your investment is protected for a decade of luxurious comfort.